“I was asked to sign a form to say I would not pursue unfair dismissal”: An account of teaching online for the BC

The union was recently contacted by a former teacher of English Online (EOL) for the British Council. Like so many others, this teacher got fed up and left but wanted to tell their story. If you’re currently teaching EOL, we encourage you to reach out. The BC has shown time and again that things will only improve when teachers demand it – and enforce it!

I just wanted to share my experience with the British Council online. When I worked for them, I was subcontracted through an employment agency, Carbon 60.

The management of the scheduling and content was over-complicated. They are trying to run a Chinese-style platform. They also want to maintain the apparent prestige of the British Council which they are ironically undermining.

Also many of the teachers have moved over from the British council and so they already have some familiarity with the systems. I found it a bit tricky to get my head round it all at first and especially with group classes. Having to upload lesson content and do some planning before took more time than other platforms. Quality and tailor-made classes takes time and is built on getting to know students. The system does not facilitate this.

I had to cancel classes as I did not feel prepared. Despite offering adequate notice prior to cancelling, my contract was terminated. I was asked to sign a form to say I would not pursue unfair dismissal. I would not work for them again. The managers’ salaries are supported by the money the teachers’ work brings in. Despite this, they treat teachers like they are disposable.

As a union, we’re shocked – if not surprised – by what this fellow worker has outlined. For one, if you’re ever asked to sign away your right to claim unfair dismissal, contact a union rep immediately! As for all of the rest of the BC’s dodginess, we’re proud of the support we’ve been offering our members there. Don’t hesitate to reach out: [email protected]